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For general questions, feedback, or bug reports.

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Already logged in? Use the AI chat on any page — it knows your documents and can answer questions instantly.

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Emergency

Found a vulnerability or have a security question? We take these seriously.

security@trustbook.ai

Your Questions

Yes. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately.

Your data remains fully encrypted and secure regardless of your plan. Free users enjoy the same security standards as paid users.

Yes. All documents are encrypted with AES-256 and stored in Swiss data centers. We are FADP compliant and never sell your data. See our Security page for full details.

Go to your Vault, click 'Upload', and drag & drop your files. Our AI will automatically read and categorize them. You can also upload from the Tax Center or Insurance pages.

Yes. Trustbook supports family sharing — you can invite family members and choose which documents are shared. Each person gets their own account.

Go to Settings > Account and scroll to the bottom. You can delete your account at any time. All your data will be permanently removed within 30 days.

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